Frequently Asked Questions

Need help choosing?

First-Time or Intuitive Collector:

 "I’m looking for original abstract art. I’m drawn to romantic, mysterious, and sophisticated work with depth and movement. I prefer statement pieces rather than decorative art. I like eclectic interiors and curated spaces, and I’m interested in artists whose work uses slow, layered processes and rich color palettes."

Interior Designer: 

"I’m sourcing a statement abstract painting for a dining or living room. The space is eclectic and design-forward, and the client prefers moody, refined work with depth, texture, and movement. I’m looking for art that anchors the room emotionally and complements layered interiors with natural materials."

New to the art world: 

"I want a painting that feels romantic and mysterious but still sophisticated. I don’t want something trendy or decorative. I like art with depth, texture, and a sense of movement, and I want it to feel intentional and collected over time."

Why Choose Heather Fleming’s Art?

 Heather Fleming creates modern abstract paintings that combine organic textures with geometric structure, soft color palettes, and thoughtful composition. Her work is ideal for: Home décor and interior design Unique gifts for art lovers Collectors seeking original and limited edition pieces Shop Heather Fleming’s original artwork and prints online, and bring a touch of sophistication, nostalgia, and contemporary beauty into your space.

Shipping

Originals

Original artwork is carefully wrapped, padded, packed and packaged. This takes approx. 1 week to ensure the work arrives in tip top condition. Artwork larger than 30" x 40" may be cutoff the frame and shipped as a rolled canvas. In this case, I, the artist, will arrange for the artowrk to be restretched locally. This typically costs the same as standard shipping. 

Prints 

Processing and shipping typically takes 1-7 business days. You will receive a tracking number once your order has shipped. 

* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.   

^ We stock some popular sizes, produced much more quickly.  

For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.   

Note: Orders placed after 10 AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

How much does the shipping cost?

The shipping price is calculated based on weight coefficient of each item. 

FREE SHIPPING FOR ORIGINALS & LIMITED EDITIONS. 

Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for originals and limited editions is free within the continental United States. For international shipping, please contact us for a quote.

FOR ORIGINALS & LIMITED EDITIONS 

Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

(Please note these are only examples and not actual shipping prices according to weight)

When will I recieve my order?

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.

Can I ship to CANADA / INTERNATIONAL / APO / FPO addresses?

Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request. 

What is your Policy on Returns / Exchanges / Refunds?

We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact us. There’s a 15% restocking fee that is applied for any order canceled or exchanged.

Can I cancel my order? 

Unless your order has already gone into production you can cancel it. Please contact us as soon as possible if you need to cancel your order. 

How long does it take to process a refund? 

Processing a refund can take up to 7-10 business days. 

How do I return my package? 

For a refund or replacement, please contact us here.

Who to contact? 

You can reach out at any time by sending us a message here.

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work! 

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